Terrible news everyone! None of the Lore Hound staff got a BlizzCon ticket thus far. Pixiestixy and Amatera both got decent spots in line, or so we thought, then were horribly disappointed to get booted from the queue when tickets sold out as they crept up to only a few hundred spots from the front of the line.
However, more tickets will be available on Saturday morning.
The queueing system is a solution for too many people trying to buy tickets at once and crashing the server. In essence, it stretches the refresh page race out from an immediate purchase page to a leisurely activity once you are actually able to get into the queue. It allows them to optimize a queueing server and a checkout server for the rush and give people enough time to make sure their purchasing information is correct. Its a genius solution to the problems that used to plague ticket sales, and a model for businesses like Ticketmaster — but is there a better way to put players in a queue?
The way I see it, the people most likely to want to go are the people most into Blizzard games. They have all of your gaming information on your Battle.net account, so why not use it? A gearscore of 6800? You get to cut a thousand people into the queue. Rated above 1800 in arena? Take another few steps forward. Diamond league in the SC2 beta? Come on down! Combined /played is more than 3 years? Instant front of queue.
And why have the queueing system at tickets? Blizzard should sell hotel rooms and match you with roommates. It could suggest your guildmates and people from your friends list. Even better, you can suggest a role, like main chef (orders pizza), PPS (photos per second), or cleaner (to keep your slobby roommates from dying in their filth of pizza grease and sweat from the con floor). I can guarantee you I am on a paparazzi level of PPS. I have a perfectly timed rotation with flash, snap, flash, snap, switch SD card. I deserve to get roomed with the best main chefs and cleaners.
How do you think Blizzard should handle the queue? Is the randomness of the first-come-first-serve system fair?