Some people might question the necessity of this maneuver, but I find that the big trend these days seems to be choice. Where you get your information, and how you get it, is completely up to you. It’s the reason why Google integrates into everything and everything integrates into Skynet Facebook (yes, even Twitter). Maybe you already have a good method for figuring out when the servers are up or down (refreshing the in-game browser ad nauseum for three hours straight doesn’t count). Maybe you’ve got a bookmark on the status page, or have it hooked up to an RSS feed.
But if you don’t? Well, now you can keep up with the times on Twitter, by following the official BlizzardCS account. Now, don’t go thinking you can spam it every time your game crashes. This is less for accepting complaints and more for disseminating mass information and updates quickly:
You can now follow all Blizzard Entertainment Customer Support news and updates on Twitter. Just head over to @BlizzardCS, (http://twitter.com/BlizzardCS) for the latest Support related news, events and more. We will be providing constant updates during Tuesday’s maintenance and service outages. Additionally, you will be able to view updates to our Queue Times for Game Master interactions, account investigations and escalated tickets alike.
Of course, we’d be remiss if any mention of Twitter went without a convenient link to our own account. Yes, our ancient Sparklepony contest is still going on because we’ve yet to hit the magic number. Scratch our back and we’ll scratch yours! All you have to do is follow @Lorehound today!