The Downside of Free Trials

Posted by on May 14, 2008 - No Comments »

There are many free MMO trials out there for you to enjoy. It seems to be an advent that has occurred in the MMO gaming space that works fairly well for most developers out there. After all, they attract gamers who want to try something new and, in turn, the developer gets the chance to have the player subscribe, or at least hope that the player has forgotten that if they don’t cancel in the 14 days they’ll get charged anyways. Yes, it seems like the free trial system works out well for both developers and gamers, but does it really?

Many gamers today would probably think of a free trial as something like a demo. You get to sample the game and, in turn, it gives you the necessary information on whether or not you’ll buy it. Unfortunately, unlike a demo, with a free trial in an MMORPG you will not be sampling many of the features that are so prevalent in the later parts of the game. That is the primary difference between a demo and a free trial. When you play a demo, the game has “incentives” to take you to a part of the game where you’ll get to sample just about everything. For example, the Iron Man game demo for the 360 (yes, I downloaded it) has you flying around, shooting missles, and doing just about everything you’d expect from Iron Man. However, when I download the free trial of Everquest 2, I am treated to the beginner’s island with a handful of quests. In order to leave the island and experience the real world I must subscribe.

Now, any Everquest 2 subscriber will be able to tell you that the difference between the “real” world of EQ2 and the trial island are enormous. The world is far bigger and there are gameplay elements not showcased in the island that are in the full version of the game, elements that the player may or may not enjoy. In turn, this can hurt the developer and the gamer… Had I known from the free trial of World of Warcraft that the endgame was going to be non-stop raiding would I have still subbed? Maybe not.

Obviously there is no clear cut solution to this predicament, but there are steps that the developers can take to amend it. Just something that I though up right off the top of my head: why not introduce a separate server for trial gamers where they start at a mid-range level and have access to skills, items, and monsters that they wouldn’t ordinarily have in a standard free trial. Should the player like the way the game plays at those later stages they can then continue their free trial on a real server and subscribe thereafter. Not a perfect idea, but at least the player still gets to create a character and level him up and gets to sample some of the later material. Just some thoughts anyways…

Thanks for reading.