Prepare for Neverwinter: Curse of Icewind Dale with a FREE Supply Pack (Giveaway) [Update2]

[UPDATE] Cryptic Studios, Perfect World Entertainment and Lore Hound are looking into the issue with the rest of the keys. We look forward to having more details for you on the topic tomorrow. Thanks for your patience. The Giveaway page has been temporarily removed as the investigation continues.

[UPDATE2] Please see this post for instructions on how to receive your CKSP despite the key redemption issue.

Original story continues below.

That’s right, Lore Hounds. We’ve another awesome giveaway for you! Don’t you just love us? Rather than a skin key for a MOBA or beta access, we’ve a new Supply Pack for your Neverwinter players out there. Whether you’re a seasoned veteran of the Dungeons & Dragons title, starting an alt or interested in checking out the excellent game, the Caer-Konig Supply Pack (CKSP) will help you get started.

Featuring a custom title, an experience boost, potions, refining stones, enhancements and much more, you’ll be well prepared for the upcoming release of Curse of Icewind Dale, which is only a few days away on May 13!

Grab your CKSP at the Giveaway page and prepare for Black Ice, open world PvP, a new paragon path and loads of new quests for the PvE campaign. Full details follow.

To redeem your key:

1) Login to the Arc Client (Can be downloaded at

2) Click on your account name at the top right

3) Click on Redeem Key

4) Enter your key into the Product Key field and hit Next

5) Launch the game and login to your character

6) If you have not yet done so, progress through the Tutorial until you talk to Sgt. Knox in Protector’s Enclave

7) Visit the Reward Claims Agent, directly across from Sgt. Knox, to claim your pack

The keys unlock: Scrimshaw Collector title + the pack below

Caer-Konig Supply Pack (CKSP)

  • Wayfarer’s XP Booster
  • 5x Rank 4 Enchantments
  • 3x Refining Stones
  • 5x Injury Kit (based on your level)
  • 5x Healing Potion (based on your level)


  1. Key is already used. Recieved the same exact code as my husband … so I guess everyone just gets the same code but you get our email addresses? Wow, great scam.

  2. Same issue as everyone else – Arc said that my key had already been redeemed, and in-game the Caer-Koenig supply pack was not available from the Claims Merchant. Not amused.

  3. Exact same thing => “the code has already been redeemed”
    Hopefully they will e-mail a new set of codes that work?

  4. Received key, already redeemed, checked Rewards Claim Agent, Caer-Konig Supply Pack listed but 0 available (WTH, I never claimed it), no title either.

    Is that thorough enough before saying we’ve been scammed?

  5. Not happy … I too got the “already been redeemed” error message … do not bother sending me your spam mail …

  6. Yup, still sending out ‘already been submitted’ codes. Just got myself one of them. So useful. :)

  7. I also got received a code that has “already been redeemed”. Has anyone received a response saying when or even IF it will be fixed or should I just mark this as a successful waste of time?

  8. Would like a key if its available still. If you can send it thru email plz. Thanks in advance

  9. Please send me a key!

    I m worried that smth is wrong with the giveaway ((

    Please look into it and send proper keys. Thx!

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